What's involved?

 

Product Overview: 

Assuming the consultation takes place at our premises we would start by walking the showroom and briefly discussing the range on display. If it were not possible for you to attend our showroom the consultation would be via telephone and we would provide brochures and items of POS material. The purpose is to establish that the style, quality and selection fits with your project. The advantage of meeting with us in our showroom is that you will rapidly get a feel for our style of business and quality of merchandise.

The Brief: 

This is your description of the project. At this point you may elect to name various brands (or even patterns) that you wish to include in the project. You will need to provide information to enable us to establish quantities i.e. maximum seating for a formal dinner and numbers to be catered for at informal functions. For a vessel we will need to know the number of crew and discuss the type of ware that will be provided for their use. What is the range of drinks that will be served (Champagne, white wine, red wine, beer, water, cocktails, port etc)? With this information we can prepare a schedule to supply (how many knives, forks, plates, cups, saucers, pots pans etc). For the uninitiated we will take you through a checklist to cover all aspects.
 

Quoting:

We will discuss our quoting procedure with you and make our recommendations as to what we consider to be the best product mix to suit your purpose. The final decision is of course yours to make. At this point the time frame becomes critical.
 

Payment terms: 

We require a 50% non-refundable deposit to confirm your order with the balance payable only when the goods are available for delivery. If required we can arrange for secure storage at our premises to fit in with your delivery schedule. Your merchandise would be fully covered by our insurers.